Effective Date: 30/04/2024
Last Updated:30/04/2024

EduExplore Africa (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

This policy is designed to comply with:

  • The EU General Data Protection Regulation (GDPR)
  • Kenya Data Protection Act, 2019
  • Nigeria Data Protection Regulation (NDPR)
  • South Africa’s Protection of Personal Information Act (POPIA)
  • Other applicable international data protection laws

1. Who We Are

EduExplore Africa is an international education and study abroad consultancy supporting African students pursuing education overseas.

Website: https://eduexploreafrica.com
Email: [email protected]

We act as a Data Controller for the personal data collected through this website.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Country of residence
  • Academic background
  • Study preferences
  • Documents submitted for consultation or applications
  • Any information shared via contact forms, booking forms, or email

b) Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring URLs

This information helps us improve website performance, security, and user experience.

3. Comments and User-Generated Content

When visitors leave comments:

  • We collect the data shown in the comments form
  • IP address and browser user agent may be collected for spam prevention
  • An anonymized hash of your email may be shared with Gravatar (if used)

Gravatar Privacy Policy: https://automattic.com/privacy/

4. Media Uploads

If you upload images or documents:

  • Avoid uploading files containing embedded location data (EXIF GPS)
  • Visitors may be able to download and extract metadata from uploaded files

5. Cookies and Tracking Technologies

We use cookies to improve functionality and user experience.

Cookies may be used to:

  • Remember your preferences
  • Enable secure login sessions
  • Analyze website traffic
  • Prevent fraud and abuse

You may control or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

6. Embedded Content from Third-Party Websites

Our website may include embedded content (e.g., videos, maps, forms).

Embedded content behaves as if you visited the third-party site directly and may:

  • Collect data about you
  • Use cookies
  • Track interactions

We are not responsible for third-party privacy practices.

7. How We Use Your Information

We use your personal data to:

  • Provide study abroad counselling and related services
  • Process applications and consultations
  • Communicate updates and respond to inquiries
  • Improve website performance and user experience
  • Meet legal and regulatory obligations

We only collect data that is necessary, relevant, and lawful.

8. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Your consent
  • Performance of a contract or pre-contract steps
  • Legal obligations
  • Legitimate business interests (without overriding your rights)

You may withdraw consent at any time.

9. Data Sharing and Disclosure

We do not sell your personal data.

We may share data only with:

  • Accredited universities and colleges (with your consent)
  • Visa and testing partners where necessary
  • IT service providers and hosting partners
  • Legal or regulatory authorities if required by law

All third parties are required to protect your data and use it only for agreed purposes.

10. International Data Transfers

Your data may be processed or stored outside your country of residence, including in countries with different data protection laws.

Where this occurs, we ensure:

  • Appropriate safeguards are in place
  • Compliance with GDPR and African data protection standards
  • Secure handling of all personal data

11. Data Retention

We retain personal data only as long as necessary:

  • For service delivery
  • For legal, accounting, or regulatory requirements
  • To resolve disputes or enforce agreements

Comments and their metadata may be retained indefinitely unless deletion is requested.

12. Your Data Protection Rights

Depending on your location, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

To exercise your rights, contact us at: [Insert email]

13. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers
  • Access controls
  • Data encryption where applicable

However, no system is 100% secure. We encourage safe online practices.

14. Children’s Privacy

Our services are not directed at children under 16 without parental consent. If we become aware that personal data has been collected unlawfully, we will delete it promptly.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

16. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

EduExplore Africa
Email: [email protected]
Website: https://eduexploreafrica.com